Communication & Email Automation
Every conversation organized so your team responds faster and clients stay informed.
Full email management tied to each case. Smart templates, automatic syncing, and shared visibility across the legal team keep communication fast and consistent.

KEY BENEFITS
What you unlock with Communication & Email Automation
Case-Linked Email
Every email is automatically tied to the right case file — no manual sorting or filing.
Smart Templates
Pre-built templates for intake, updates, and follow-ups save hours of repetitive drafting.
Auto-Sync Attachments
Emails and attachments sync to case records automatically so nothing gets lost.
Team Visibility
Shared communication history means anyone on the team can pick up where someone left off.
COMMON USE CASES
How law firms use Communication & Email Automation with Docktix
- Send case status updates to clients with one click
- Auto-file incoming client emails to the right matter
- Use templates to respond to common client questions instantly
- Give new team members full communication context on any case
- Track all outbound and inbound emails per matter for compliance
PRICING PLANS
Transparent Plans for Every Firm
Scalable solutions designed to grow with your practice.
Starter
- Up to 3 Users
- Basic Case Management
- Standard Intake Forms
- Email Support
Professional
- Everything in Starter
- Full AI Workforce Access
- Medical OCR & Chronologies
- QuickBooks Integration
Advanced
- Unlimited Users
- Custom AI Fine-Tuning
- White-Glove Onboarding
- Dedicated Account Manager
Ready to connect Communication & Email Automation?
Set up the Communication & Email Automation integration in Included and start automating your case workflows today.