Streamlining Mass Tort Document Management at Scale

Mass tort matters generate document volume that breaks traditional case management. Medical records, retainer agreements, fact sheets, and plaintiff questionnaires arrive daily across thousands of claimants — and every misfiled document is a discovery dispute waiting to happen.

Manual filing into shared folders meant the firm couldn't trust the document index, and reporting on plaintiff status required a paralegal to physically open each folder. Onboarding new plaintiffs had become the bottleneck on every campaign.

The firm moved all document ingestion into Docktix's Work Drive with AI-driven classification. Every uploaded record is automatically categorized, tagged with the correct plaintiff, and surfaced in the case dashboard within seconds.

• Centralized Work Drive with case-level version control and audit history
• AI document classification tagged records by plaintiff and document type on upload
• KPI Builder dashboards showed plaintiff status across each litigation group in real time
• Module Builder let the firm customize intake forms per mass tort campaign

The firm onboarded 10,000+ plaintiffs in under 48 hours, reduced misfiling errors by 85%, and gave partners real-time visibility into every plaintiff's status without paralegal intervention.

• 10,000+ documents organized in under 48 hours
• 85% reduction in manual filing errors
• 2× paralegal productivity improvement